Friday, 19 June 2009

The Pressures & Challenges Facing Asia's Call Centres in 2009

Mr Sidney Yuen is an Executive Committee Member and Awards Chairman for the HKCCA. He is also Head of Global Consulting Services, Asia Pacific at Convergys.

In this exclusive interview, Sidney shares his insights about the pressures and challenges facing Asia's call centres in 2009.

To watch the interview click here.

1 comment:

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